Privacy Policy

Your Privacy Matters

At BoldRoute Middletown Tree Services, we take your privacy seriously. This policy explains what information we collect, how we use it, and how we protect it. We believe in being transparent about our practices, so you know exactly what to expect when you work with us.

Information We Collect

When you contact us or request our services, we collect information that helps us serve you better. This typically includes:

• Your name, phone number, and email address
• Your property address and service location
• Details about the tree services you need
• Photos you share of your trees or property
• Payment information when you hire us

We also collect some technical information when you visit our website, like your IP address and browser type. This helps us improve our site and make sure it works well for everyone.

How We Use Your Information

We use your information to provide you with excellent tree care services. Here's what that means in practice:

• Scheduling your service appointments
• Communicating with you about your project
• Sending you estimates and invoices
• Improving our services based on your feedback
• Following up to make sure you're satisfied

We won't sell your information to third parties or use it for purposes you haven't agreed to. Your trust is important to us, and we won't do anything to jeopardize it.

Information Sharing

We keep your information private, but there are a few situations where we might need to share it:

• With service providers who help us run our business, like payment processors
• With insurance companies if there's a claim related to our work
• If required by law or legal process

When we do share information, we make sure it's only what's necessary and that the recipient will protect your privacy too.

How We Protect Your Information

We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. This includes using secure systems for storing your data and limiting access to only those employees who need it to serve you.

While we do our best to protect your information, no method of transmission over the internet is 100% secure. We encourage you to use caution when sharing sensitive information online.

Cookies and Tracking

Our website may use cookies to improve your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site. You can disable cookies in your browser settings if you prefer, though some features of our site may not work as well.

Your Rights

You have the right to access, correct, or delete your personal information at any time. If you'd like to do any of these things, just reach out to us and we'll help you. You also have the right to opt out of marketing communications, though we'll still need to contact you about services you've requested.

Children's Privacy

Our services are designed for adults, and we don't knowingly collect information from children under 13. If you're a parent and believe we've collected information about your child, please contact us and we'll delete it right away.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we do, we'll post the updated version here with a new date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this privacy policy or how we handle your information, we're here to help. You can reach us at: